Competitive tendering
Interserve has considerable experience in managing and delivering complex tenders within prescribed timescales. We have a good understanding and track record of using the competitive dialogue process.
Whilst our experience demonstrates that the behaviours of all parties have the largest impact in terms of producing an amicable agreement within a reasonable period of dialogue. The dialogue process enables:
- Development of innovative solutions
- Long-term flexibility
- Better accuracy on pricing
- Fast contract closure
- Open and honest engagement
- Clear process and timetable
- Value for money
We embody the following behaviours:
- Promote collaboration: In discussions between the hospital, their advisors and the partner, we encourage all parties involved to work in a responsive, supportive and open manner across all levels of the dialogue process
- Support the development of a shared vision: The delivery of sustainable outcomes is at the heart of the partnership and we expect these to be embodied within the agreement and developed during the dialogue process, with all parties committed to sharing the rewards of success
- Openness: We are committed to working in a culture of openness and to the sharing of all relevant information
- Trust: We create trust by delivering on our promises and by behaving as true partners, consistent with a set of shared values

